Refund policy

We stand behind the quality of every DASTAAR piece.

If you are not fully satisfied with your purchase, you may request a return or exchange within 14 days of delivery, subject to the conditions below.

To be eligible for a return or exchange, items must be:

To request a return or exchange, please contact us at [your email] with your order details.

If approved, you will receive instructions on how to return your item.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Once your return is received and inspected, refunds will be issued to the original payment method.

Please allow 5–10 business days for the refund to be processed.

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the issue.

We will resolve the matter promptly with a replacement or full refund at no additional cost.

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If there’s an issue, we’ll make it right